As the whole business community reacts to the enormous challenge of responding to the Coronavirus (COVID-19) situation, we would like to let you know our plans to ensure business continuity for what could be a very challenging period.

Protecting our people and clients

We remain committed to the safety of our clients and our people. We are confident that the steps we have introduced will avoid any material disruption to our business and the service we provide. We will, however, continue to monitor developments and provide updates as the situation changes, via our website, LinkedIn and twitter.

Please see below the steps we are taking to maintain our services.

Client meetings

We have taken the decision that all non-essential, face-to- face meetings are to be rearranged or held using either telephone or video conferencing in order to help protect both you and our people. However, we understand that many are concerned about the impact of this pandemic on their businesses, as well as on their personal wellbeing. In a time of increase business anxiety, we will endeavour to continue to meet clients and prospective clients in a safe environment.

Most of our meeting facilities accommodate multiple attendees and are capable of preserving the “2m rule”. For some it may be considered essential to meet face to face and we will endeavour to achieve this if it is mutually safe and permissible.

Attendance at offices

We will continue to move and adapt to the Government’s recommended working practices. As you may be aware, CVR has always invested heavily in our IT infrastructure to keep us one step ahead of the pack. Sharing work

between offices, fully secure remote access to our operating platforms and cloud based file storage has meant that for several years we have been utilising “agile” working practises. The move to home working, whilst certainly not ideal, has been an almost painless exercise. That said we value the workplace environment both in the context of creating team spirit and sharing and developing thoughts on client matters, we will be maintaining regular team communication and meetings using remote technology to maintain this interaction. To this end we continue to brief all people on our business continuity and communication plans as they evolve. We trust this will minimise the impact on our service to you and the matters we are working on.

External communications

We have put in place arrangements to ensure that post sent to our offices continues to be collected and distributed. We have been operating paperless post for some years now and therefore we don’t anticipate material disruption.

However, we encourage you to send us any information by email wherever possible. Otherwise please continue to use phone numbers and emails as before, key points of contact can be found on our website.

We remain dedicated to provision of services to our clients, and the team is doing whatever it takes to ensure that we maintain a high level of service delivery, even in this challenging environment.

Best wishes to you and your teams. Kind regards
Richard Toone,  Managing Partner